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Houserules

Welcome to our hotel!

We want every guest to enjoy a comfortable, relaxing and pleasant stay. To help us create a peaceful atmosphere for everyone, we kindly ask you to respect the following house rules.

Check-in & Check-out

- Check-in is available from 2:00 PM.

- Check-out is until 11:00 AM.

- Early check-in or late check-out may be possible upon request and subject to availability.

- Please return your room key when checking out.

Respect & Quiet Hours

We kindly ask all guests to respect other guests, our staff and our neighbours.

Quiet hours are from 10:00 PM until 7:00 AM.

During these hours, please keep conversations, music, televisions and other noise at a low level.

Parties, loud music and excessive noise are not permitted.

Visitors

For the comfort and security of all our guests:

- Only registered guests may stay overnight in the rooms.

- Visitors should be reported to the hotel staff.

- The number of people staying in a room may not exceed the number stated in the reservation.

Smoking

Smoking is not permitted inside the guest rooms or other indoor areas.

Please use the designated outdoor smoking areas.

If smoking takes place inside a room, additional cleaning costs may be charged.

Your Room

Please treat your room, furniture and hotel facilities with care.

If something is accidentally damaged or broken, please let us know as soon as possible. We understand that accidents can happen.

Intentional damage, missing items or serious damage may be charged to the guest.

Please do not remove furniture, towels, linen, decorations or other hotel property from the room.

Towels & Bed Linen

Hotel towels and bed linen are intended for use inside the hotel.

Please do not use room towels at the beach or for cleaning shoes, luggage or other heavily soiled items.

If you need fresh towels or additional linen, please feel free to ask us.

Beach & Sand

After visiting the beach, we kindly ask you to remove as much sand as possible before entering your room.

Please do not wash large amounts of sand into the shower or bathroom drains, as this may cause blockages.

If beach towels are provided, please use these instead of the room towels.

Housekeeping

Housekeeping is carried out during the hotel's regular cleaning hours.

If you prefer not to have your room cleaned, please let our staff know.

We kindly ask guests to leave their rooms in a reasonably clean and tidy condition.

Air Conditioning & Electricity

As we are located on a tropical island, we kindly ask our guests to help us use electricity responsibly.

Please switch off the air conditioning, lights and other electrical appliances when leaving your room.

When using the air conditioning, please keep doors and windows closed.

Your cooperation helps us reduce unnecessary energy consumption and protect our island environment.

Water

Fresh water is a valuable resource on an island.

We kindly ask guests to use water responsibly and avoid unnecessary waste.

Please make sure taps and showers are completely turned off after use.

Thank you for helping us conserve water.

Food & Drinks

Guests are welcome to enjoy food and drinks in the appropriate areas.

Please do not take restaurant or bar glasses, plates, cutlery or other equipment away from the designated areas without permission.

Cooking inside guest rooms is not permitted unless the room includes designated cooking facilities.

Restaurant & Bar

We are happy to welcome our guests to our restaurant and bar.

Please treat restaurant and bar furniture, glasses, plates and other equipment with care.

Food and beverages ordered at the restaurant or bar must be paid for according to the hotel's payment policy.

Room Keys

Please take good care of your room key.

Lost or damaged keys should be reported to us as soon as possible.

A replacement fee may be charged for lost or damaged keys.

Safety

For everyone's safety:

- Candles and open flames are not permitted inside the rooms.

- Please use electrical appliances safely.

- Do not block hallways, entrances, stairs or emergency exits.

- Please report any damaged equipment, electrical problems or other safety concerns to our staff.

Personal Belongings

Guests are responsible for their own personal belongings.

We recommend keeping money, passports, jewellery, electronics and other valuables in a safe place.

The hotel cannot accept responsibility for personal belongings that are lost, misplaced or left unattended, except where required by applicable law.

Alcohol & Illegal Substances

Please enjoy alcoholic beverages responsibly.

Behaviour caused by excessive alcohol consumption that disturbs other guests or creates an unsafe situation will not be accepted.

Illegal drugs and prohibited substances are not permitted on the hotel property.

Pets

Pets are only permitted when agreed with the hotel in advance.

Pet owners are responsible for keeping their animals under control and for any damage or disturbance they may cause.

Island Life

Being on a tropical island is part of the charm of your stay.

From time to time, circumstances outside our control may result in temporary interruptions to electricity, internet or water services.

We will always do our best to resolve any issue as quickly as possible and appreciate your patience and understanding.

Respect for Nature

Please help us protect our beautiful island environment.

We kindly ask you to:

- Dispose of rubbish in the appropriate bins.

- Avoid leaving waste on the beach or hotel grounds.

- Use water and electricity responsibly.

- Respect local wildlife, plants and marine life.

Damage & Additional Cleaning

Normal wear and tear is of course expected.

However, guests may be charged for:

- Significant or intentional damage.

- Missing hotel property.

- Lost keys.

- Smoking inside a non-smoking room.

- Exceptional cleaning caused by misuse of the room or hotel facilities.

Any charges will be based on reasonable cleaning, repair or replacement costs.

Emergencies

If you experience a medical emergency, fire, accident or any other urgent situation, please contact a member of our staff immediately.

We are here to help.

Thank You

These house rules are designed to make everyone's stay as comfortable and enjoyable as possible.

By staying with us, guests agree to respect these house rules.

Thank you for your understanding, consideration and cooperation.

We hope you have a wonderful stay and enjoy your time on our beautiful island!